Terms & Conditions

Welcome to Tina Collection. By using our website, mobile application, or placing an order, you agree to the following Terms & Conditions:

1. Orders

• All orders are subject to product availability.
• An order is considered confirmed only after successful payment or confirmation by the Tina Collection team.
• Tina Collection reserves the right to refuse or cancel any order due to pricing errors, product unavailability, or other operational reasons.

2. Pricing & Payment

• All prices are listed in Kuwaiti Dinar (KWD).
• Prices and promotions may be changed at any time without prior notice.
• Payments must be completed using the payment methods available on the website or application.

3. Delivery

• Delivery is available to the areas covered by Tina Collection within Kuwait.
• Delivery charges vary depending on the selected area.
• Customers are responsible for providing accurate and complete delivery information. Tina Collection is not responsible for delays or failed deliveries resulting from incorrect information.

4. Products

• We strive to display product images and descriptions as accurately as possible. However, actual product colors may vary slightly due to differences in screen settings.
• Minor variations in product details may occur without affecting the overall quality of the product.

5. Returns & Exchanges

• Returns and exchanges are subject to Tina Collection's Return & Exchange Policy.
• Products must be unused, in their original condition, with all tags attached and in the original packaging.
• Used, damaged, or altered products are not eligible for return or exchange.

6. Order Cancellation

• Orders may be canceled only before they have been shipped.
• Once an order has been shipped, it will be handled according to the Return & Exchange Policy.

7. Limitation of Liability

• Tina Collection is not liable for any damages resulting from the improper use of its products.
• The maximum liability of Tina Collection shall not exceed the purchase price of the product.

8. Privacy

• Customer information is treated with strict confidentiality and is used only for order processing and improving the shopping experience, in accordance with our Privacy Policy.

9. Changes to the Terms & Conditions

• Tina Collection reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes become effective immediately upon publication.

10. Contact Us

• If you have any questions or require assistance, please contact our Customer Service team through Tina Collection's official communication channels.